Policies and procedures
Refund Policy
This policy sets out when the IAB will and will not provide a refund of membership and AML supervision fees.
- Payment is required on application or renewal of IAB fees at the current rate in respect of IAB Membership as well as for IAB Supervision under Anti Money Laundering regulations.
- For new members, if your membership application is declined because we are unable to offer membership based on the qualifications you have provided, we will provide you with a 50% refund.
- If you decide not to continue with your application, you may cancel within 14 days of registration, and we will provide you with a full refund.
- No refund will be provided where an application is declined, membership is refused, or AML Supervision is not approved as a result of false, misleading or fraudulent information being deliberately provided by the applicant. This includes the submission of false or altered documents, qualifications, certificates or other evidence.
- Only where special and exceptional circumstances are evidenced and at the discretion of the Chief Executive Officer or nominee, IAB will consider applications for refund of unexpired Membership or AML Supervision.
If you have a question about this policy, please contact the IAB.






